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From Website Redesign to Business Automation

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From Website Redesign to Business Automation: A Real-World Client Case Study

When Geeky Events first approached us, the request was simple:

“We need a new website.”

But as with many business owners, once we began reviewing their workflow, it became clear the real opportunity wasn’t just a new design — it was automation, structure, and long-term scalability.

This project quickly evolved into a perfect example of how modern websites should work:
not just as marketing tools — but as operational systems.

The Original Problem

The Problem

Geeky Events manages large volumes of vendor applications for their markets and events. Their existing process relied heavily on:

Manual form submissions

Email notifications

CSV exports

Copy-and-paste between spreadsheets

Manual contract preparation

Manual invoice creation in QuickBooks

Re-building records when sheets stopped syncing

While the system technically worked, it was:

Time-consuming

Error-prone

Difficult to audit

And extremely fragile when something broke

The biggest pain point?

“When the sheet stopped updating, I had to export CSV files with ALL applications and manually separate the new ones. It was a massive headache.”

Our Review & Philosophy

At Valiant Digital, we believe that a website should reduce workload – not create more of it.

When we reviewed Geeky Gift Markets’ existing setup, one thing became very clear: nothing was broken — but everything was working harder than it needed to.

Applications were being collected successfully, data was landing in Google Sheets, and Alycia had built a reliable manual workflow around it. But that workflow required constant human effort: exporting CSVs, cleaning columns, copying data between sheets, tracking approvals, creating invoices, sending contracts, and organizing files manually.

In other words — the system worked, but it depended entirely on her time and attention.

At Valiant Digital, our philosophy isn’t to replace systems that already function — it’s to connect and elevate them.

Rather than forcing a brand-new platform or overcomplicating the process, our approach was:
• Keep Google Sheets as the master record (where Alycia is already comfortable).
• Keep WordPress as the front-end collection point.
• Add automation in between to remove repetitive manual steps.
• Design the system so it can grow without breaking.

Automation should feel invisible — not disruptive.

Our goal is always to build systems that:
• Reduce human error
• Save time and mental energy
• Maintain transparency and control
• And allow business owners to stay in charge of decisions

Instead of replacing Alycia’s process, we are strengthening it with automation layers that activate only when needed.

This means:
• No more re-entering the same data.
• No more broken exports.
• No more hunting for files or forgetting steps.
• And no more bottlenecks when volume increases.

Automation should not make a business feel robotic.

It should make it feel lighter.

And that philosophy is exactly what guides every automation system we build.

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